Refund & Cancellation

Return

Product must be returned to us within 7 days from the date it has been delivered to the customer. Product must be returned with all tags attached in its original condition along with all packing material, courier receipt, invoice & other papers.

Refund

Once the Product is received to the company successfully, Qaysa Care will instantly initiate the refund to your source account or chosen method of refund within 7-10 working days.

Cancellation Policy

Customers can CANCEL order only before the Order has been shipped/Dispatched. After the Product/s have been shipped, The Customer CANNOT Cancel the Orders. However, return is possible for all orders/products.